In this page there are some answers to common questions and
issues typically raised by Q-sortware users. If you cannot find what
you are looking for, send an email at firstname.lastname@example.org. It is strongly recommend to browse the slide presentation you received
upon the creation of your account, as it is the most exhaustive guide currently available.
1. When my account expires? 2. Can I use the Q-sortware from a touchscreen device? 3. Is the Q-sortware free? 4. How can I cite the Q-sortware? 5. How do I get support when something is going wrong?
1. Where my data are stored? 2. How privacy is preserved? 3. Who is able to see my data? 4. My research is done. Can I cancel my data? 5. Who is the owner of the Q-sortware?
1. I created and saved my Q-sort, but it's not working. Help? 2. What happens when a procedure is set as 'Public'?
1. When my account expires? From the 25/05/2018, you are asked to complete a form where you must indicate the expiration date of the Q-sortware account. This is called 'The right to be forgotten' section of your application form when joining the Q-sortware. However, you can update/renew your account for free by sending an email at email@example.com before the expiration date.
2. Can I use the Q-sortware from a touchscreen device? The Q-sortware is not working on touch screen devices. Have a look at the Q-sortouch for such functionality. Even if you will be able to access to the website and your personal account from a tablet or a mobile phone, participants will not complete any procedure from those devices.
3. Is the Q-sortware free? The Q-sortware is a free service and software. There are no costs for the creation of accounts, their cancellation, and no fees are applied for the consultation of the manual. There are no limitations in the number of studies, questions, and submissions that can be delivered from an individual account.
4. How can I cite the Q-sortware? Anyone interested in citing the Q-sortware can choose one of the following options:
1) PhD thesis; Pruneddu, A. (2013) Implicit person theories and Q-sort: Personality change in emerging adults. PhD thesis, University of York. Alessio_Pruneddu_PhD_Thesis_December_2013.pdf.
2) Poster presented at Q-methodology conference in Birmingham (2011); Pruneddu, A., & Zentner, M. (2011). The "Q-sortware" as a web tool for personality assessment. Poster presented at the 27 th Annual Q conference, Birmingham, UK.
3) This website; www.qsortware.net.
5. How do I get support when something is going wrong? You can send an email at firstname.lastname@example.org. Please specify a subject with a detailed description of the issue. The use of screenshots is usually a good strategy as it speeds up the understanding.
1. Where my data are stored? All the data stored with the Q-sortware and this website are hosted on a Webfaction server, which is based in Amsterdam. More information can be found at https://www.webfaction.com/.
3. Who is able to see my data? I am (Alessio Pruneddu) the only person behind the Q-sortware. This means that I can potentially go on-line and see your data. Nonetheless, I act with the highest level of integrity, and under no circumstances I provide, share or use any data/information/activity that you do with your account. I am also happy to give you support if your university/ethic committee/institution requires me to sign up/specific documents or personal details (ID card/passport) that might help the approval of your project.
4. My research is done. Can I cancel my data? Yes you can can cancel them at any time. Once this is done, please do remember that under no circumstances data cancelled can be retrieved. In order to cancel data from a given procedure follow these steps:
1) Log in to your account and go to 'Settings' 2) Select the procedure you want to remove. 3) Select the red button called 'Remove Procedure' and confirm your choice.
5. Who is the owner of the Q-sortware? The intellectual property of the source code of the Q-sortware belongs to the University of York. However, I am the only person currently running the services associated with the Q-sortware, therefore I can be considered the only person behind it.
1. I created and saved my Q-sort, but it's not working. Help? If the Q-sort you created it's not saved, it likely that some information/settings were not edited correctly in first place. To begin with, make sure every information is given, from the number of statements you want for your Q-set to the number of statements you want for each box; the sum of these two variables must be equal, and for each box you also need to assign a score which will be recorded for future data analysis of your data. In addition to this, do not forget to select a couple of boxes as 'initial', since the Q-sort administered via the Q-sortware only works with a 'two steps' procedure. For more suggestions, send an email at email@example.com
2. What happens when a procedure is set as 'Public'? When you select a procedure as 'public', you will be able to copy and paste the link associated with your procedure to any email. Contrary to the standard strategy, where the link generated by the Q-sortware is closed as soon as the receiver saved his or her data, this link does not expire and an unlimited number of procedures can be saved. The link for the public procedure is: https://application.qsortware.net/user/USERNAME/